Privacy policy

This privacy notice for aurapheromones.com, ("Aura Pheromones" "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.


SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources. Learn more about information collected from other sources.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the privacy notice in full.

Collecting Personal Information

In the course of your visit to the Site, we systematically collect specific details regarding your device, interactions with the Site, and information imperative for the seamless processing of your purchases. Supplementary information may be acquired should you initiate contact with us for customer support. Within the confines of this Privacy Policy, any information capable of uniquely identifying an individual, as outlined below, is denoted as "Personal Information." Kindly peruse the list presented hereunder for an elaborate understanding of the types of Personal Information we gather and the rationale guiding such practices.

Device Information

Examples of Personal Information Collected: Web browser version, IP address, time zone, cookie data, particulars of viewed sites or products, search queries, and the manner in which you engage with the Site.

Purpose of Collection: To tailor the Site experience accurately to your specifications and to conduct analytics on Site usage, thereby optimizing the functionality of our Site.

Source of Collection: Automatically amassed upon your entry to our Site, facilitated through the utilization of cookies, log files, web beacons, tags, or pixels.

Disclosure for a Business Purpose: Shared with our esteemed processor, Shopify, in alignment with our operational requirements.

    Order Information

    Examples of Personal Information Collected: Name, billing address, shipping address, payment particulars (including credit card numbers, email address, and phone number).

    Purpose of Collection: Facilitation of products or services in adherence to our contractual obligations, processing of payment details, coordination of shipping logistics, issuance of invoices and/or order confirmations, communication with you, diligent screening of orders to mitigate potential risks or fraudulent activities, and, in harmony with the preferences shared by you, the provision of information or promotional content concerning our products or services.

      Source of Collection: Directly gathered from your inputs.

      Disclosure for a Business Purpose: Shared with our processor Shopify, ensuring the smooth orchestration of our business operations.

      Customer Support Information

      Purpose of Collection: Primarily geared towards furnishing you with effective customer support.

      Source of Collection: Directly acquired from your interactions with us.

      This privacy undertaking is a testament to our commitment to safeguarding your Personal Information while concurrently maintaining the necessary transparency required by prevailing legal standards. Your trust is paramount, and we assure you that every effort is exerted to uphold the sanctity of your privacy throughout our interactions.

        SMS Marketing

        Respecting your privacy and the information entrusted to us concerning our SMS marketing service is paramount. The data provided serves the purpose of sending text notifications related to your orders, encompassing abandoned checkout reminders, as well as delivering text marketing offers and transactional messages, which may include solicitations for reviews.

        Furthermore, our website utilizes cookies to monitor the items placed in your shopping cart, even when the checkout process is left incomplete. This data is instrumental in establishing the appropriate timing for dispatching cart reminder messages through SMS. Your understanding and consent regarding the usage of this information align with our commitment to maintaining transparency and legal compliance in our operations.

        1. WHAT INFORMATION DO WE COLLECT?

        Personal information you disclose to us

        In Short: We collect personal information that you provide to us.

        We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

        Sensitive Information. We do not process sensitive information.

        All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

        Information automatically collected

        In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

        We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

        Like many businesses, we also collect information through cookies and similar technologies.
        2. HOW DO WE PROCESS YOUR INFORMATION?

        In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

        We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
        3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

        In Short: We may share information in specific situations described in this section and/or with the following third parties.

        We may need to share your personal information in the following situations:
        • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
        • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
        • Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

        4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

        In Short: We may use cookies and other tracking technologies to collect and store your information.

        We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

          Sale of Personal Information

          At Aura Pheromones, we hold a steadfast commitment to safeguarding your privacy and the sensitive information you entrust to us. One fundamental assurance we provide is that we do not engage in the sale of personal information to third parties. Your trust is of utmost importance, and we want to underscore our dedication to protecting your data against unauthorized disclosure.

          Our primary objective is to enhance your shopping experience and ensure the seamless fulfillment of your orders. The personal information you share with us is employed solely for the purpose of processing your transactions, delivering products and services, and facilitating an efficient customer support experience.

          We adhere to all applicable privacy laws and regulations, and your data is handled with the utmost care and confidentiality. Rest assured, your personal information remains within the secure confines of our system and is not disseminated for financial gain or any other commercial purposes.

          For a comprehensive understanding of how we collect, use, and protect your personal information, we encourage you to review our complete Privacy Policy. Your continued trust in Aura Pheromones is greatly valued, and we remain dedicated to preserving the privacy and security of your information.

            Cookies

            Cookies Usage and Explanation

            At Aura Pheromones, we employ technologies such as "cookies" to enhance your online experience and optimize the functionality of our website. Cookies are small pieces of data stored on your device, typically in the form of text files, when you visit our site. They serve various purposes, all aimed at improving the quality and efficiency of your interaction with our platform.

            Types of Cookies Used:

            1. Essential Cookies: These are crucial for the basic functionality of our website. They enable navigation, provide secure log-in options, and ensure the integrity of your transactions.

            2. Analytical or Performance Cookies: These cookies help us analyze how visitors interact with our site. They provide valuable insights into areas for improvement, allowing us to enhance the overall user experience.

            3. Functionality Cookies: Functionality cookies allow us to remember your preferences, such as language preferences and currency settings, to personalize your experience accordingly.

            4. Advertising Cookies: We may partner with third-party service providers to display relevant advertisements based on your browsing behavior. These cookies assist in tailoring ad content to your interests.

            How We Use Cookies:

            • Site Customization: Cookies enable us to personalize your experience by remembering your preferences and settings, making subsequent visits more streamlined.

            • Performance Enhancement: Analytical cookies help us understand how users engage with our site, allowing us to identify and address areas for improvement.

            • Security Measures: Essential cookies contribute to the security of your transactions and ensure a safe browsing experience.

            • Advertising Tailoring: Advertising cookies assist in delivering targeted and relevant ads, enhancing your overall engagement with our products and services.

            Your Cookie Choices:

            Most web browsers automatically accept cookies, but you have the option to modify your browser settings to decline or alert you about the receipt of cookies. Please note that choosing to disable cookies may impact certain features and functionalities of our website.

            By continuing to use Aura Pheromones, you consent to the usage of cookies as outlined in this policy. For a more detailed understanding of how we collect, use, and protect your data, please refer to our comprehensive Privacy Policy.

            While the majority of browsers automatically accept cookies, you retain the option to exercise control over the acceptance or rejection of cookies through the configuration settings within your browser. These settings are typically located in the "Tools" or "Preferences" menu of your browser. Additional guidance on adjusting your browser settings, as well as instructions on blocking, managing, or filtering cookies, can be elucidated in your browser's help file or accessed through external resources such as www.allaboutcookies.org.

            9. WHAT ARE YOUR PRIVACY RIGHTS?

            In Short:  You may review, change, or terminate your account at any time.

            Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

            However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

            Account Information

            If you would at any time like to review or change the information in your account or terminate your account, you can:
            Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

            10. CONTROLS FOR DO-NOT-TRACK FEATURES

            Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

            11. DO WE MAKE UPDATES TO THIS NOTICE?

            In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

            We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
            12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
            Last Updated 11/15/2023

            If you have questions or comments about this notice, you may contact us by email at: support@aurapheromones.com